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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Dhruven Otia

October 21, 2026

5 out of 5 rating by Dhruven Otia
"Wonderful service and staff. Always responsive and helpful with any policy concerns/updates."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
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Chris Moseman

October 20, 2026

5 out of 5 rating by Chris Moseman
"Good, kind people. A very pleasant experience."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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DxG M4STER

October 7, 2026

1 out of 5 rating by DxG M4STER
"They will cut your insurance randomly and encourage you to spend hundreds with them again to get your insurance back then cry about 70 bucks, this place is a joke. Way cheaper places to get insurance in abq"
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Pearl Menk

September 17, 2026

5 out of 5 rating by Pearl Menk
"Agents are knowledgeable."
We responded:
"Thank you so much for the 5 stars, Pearl! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Diane Kasha

September 16, 2026

5 out of 5 rating by Diane Kasha
"Polite, knowledgeable, answered my question quickly
Highly recommend this Insurance Agency"
We responded:
"Diane, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Albuquerque insurance team! - Your State Farm Agent, Ray Pratt "
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david c lizon

August 26, 2026

5 out of 5 rating by david c lizon
"Lisa and all of the team at Ray Pratt State Farm have been fantastic in providing fast and efficient service. Any question or issue is quickly and happily resolved. I've been a customer with Ray Pratt since 1980, that's a lot of questions and answers.
Thanks for all the years of service !!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Ray Pratt’s team. "
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Espi Tena

August 7, 2026

5 out of 5 rating by Espi Tena
"We had the privilege of working with Lisa Golden. She was so awesome and very helpful!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Rosalyn Hunter

July 27, 2026

5 out of 5 rating by Rosalyn Hunter
"An Excellent visit to get my Notary Renewal. SUZI M. went beyond the call of duty. She deserves 100 ⭐ 's for her Professional Manner and Customer Service a BIG Plus!! I wish her the Best Always 💛"
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Jessica Hausermann

July 13, 2026

5 out of 5 rating by Jessica Hausermann
"Lisa at Ray Pratts office has been amazing to work with, highly recommend this office!"
We responded:
"We appreciate your review, Jessica. We are so happy that you had such a wonderful experience with State Farm Agent Ray Pratt’s Team here in Albuquerque ! "
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Noel Jennings

May 7, 2025

5 out of 5 rating by Noel Jennings
"A great agency with great people. They've been our agents over 35 years."
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William Savada

November 9, 2023

1 out of 5 rating by William Savada
"My experience mirrors what Nathan Price describes in his review."
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Kelly Austin

April 26, 2022

5 out of 5 rating by Kelly Austin
"If Allstate wanted to be in good hands they would hire Ray Pratt to insure them with state farm! The best of the best. Remember, you get what you pay for and Ray Pratt goes above and beyond to help all in need of honest assistance with your insurance needs."
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Beckie Reyes

March 16, 2022

5 out of 5 rating by Beckie Reyes
"Great people very helpful and very friendly"
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Nathan Price

October 24, 2021

1 out of 5 rating by Nathan Price
"After 40 + years of cashing my monthly installment, Mr. Ray Pratt is not responsive to phone calls and when questioned why he has not been able to help me with my one and only claim in 40 years, he became irate and hung up on my mother and I. I guess I couldConsider myself lucky because people that have been dealing with Ray never even received a call back when attempting to make a claim. I changed to Mark Rupp. He's awesome and doesn't take my 40+ yes and only claim for granted. I guess that's what happens when you don't take care of life long clients and spend too much time on the golf course."
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Anjoli Anderson

March 27, 2013

5 out of 5 rating by Anjoli Anderson
"Great customer service. People very nice and helpful."